Shipping policy

Estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfilment and shipping time:

• estimated fulfilment + estimated shipping = estimated delivery time
• Our fulfilment time average is 2–7 business days depends of product. 

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate. You can receive the order past the EDT for reasons, like:

• Issues with print/embroidery files
• Products being out of stock
• Shipping related delays like failed delivery attempts, service disruptions

That being said, we’ll work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days.

Get in touch with us (sales@niego.shop), we’ll check your order status and let you know how to proceed.

We are here to help.